NinjaOne Tracker

Track NinjaOne tickets
end to end. Pro
Subscribe for $8/mo/seat.

NinjaOne Tracker adds ticket tracking to the NinjaOne RMM dashboard. Free for operators who need to read a ticket; Pro for teams who need stats, breakdowns, and templates.

Start Pro — $8/moActivate license
<50ms
Search latency across a 10k-ticket queue
Free
Live ticket view + instant search
$8/mo
Pro per-seat — billed via ExtensionPay
1-click
Cancel from inside the extension

Free vs Pro

One extension. Two tiers.

Free covers what every operator needs to read tickets. Pro adds the stats, rep & category breakdowns, and templates that turn a busy queue into a workflow.

Free

Built into the installer

No license key, no account — works the moment you install.

  • Live ticket view
    A real-time list of NinjaOne tickets with status, last-updated, and assignee.
  • Instant ticket search
    Find any ticket by subject, ID, or assignee in milliseconds. No page reloads.
Pro · $8/mo

Power features for high-volume ticket queues

Stats, breakdowns, and templates for your ticket queue — billed monthly via Stripe (built-in payments).

  • Detailed ticket stats
    Open / closed / overdue counts, response and resolution times, trend lines.
  • Rep & category breakdowns
    See who picks up the most, what categories drive volume, where queues pile up.
  • Reusable ticket templates
    Save common replies and field values, apply them on any new ticket in one click.
Upgrade to Pro

Process

From install to action in three steps

01

Connect NinjaOne RMM

Drop your NinjaOne API token into the extension settings. Tickets pull in seconds.

02

Search & inspect

Open the extension, search by subject or ID, and click into any ticket for live detail.

03

Upgrade when ready

Need detailed ticket stats or breakdowns? Subscribe through ExtensionPay inside the Chrome extension ($8/mo per seat) — Pro features unlock on every browser that opens the dashboard.

Platforms

Live today, on the roadmap, or coming soon.

The extension integrates with NinjaOne today. ConnectWise PSA is the next platform on our integration roadmap.

01

NinjaOne

Supported

Live ticket view, instant search, and Pro stats — wired to the NinjaOne RMM REST API today.

02

ConnectWise PSA

Coming soon

Ticket sync, queue stats, and Pro breakdowns for ConnectWise PSA — currently on the roadmap.

See all supported platforms

Get started

Ready to put your ticket queue on fast-forward?

Install free, or jump straight to Pro for $8/month per seat. Cancel from your Stripe dashboard anytime.

Start Pro — $8/moI already have a license