Power features for ticket-heavy NinjaOne operators
NinjaOne Tracker Pro unlocks unlimited tracked devices, detailed ticket analytics, rep and category breakdowns, export, and reusable templates — built for teams that live in their ticket queue.
Everything you need to read your tickets.
Unlimited devices, export, priority support, and ticket stats — built for daily triage.
See exactly what changes when your ticket queue becomes a daily operating system.
| Capability | Free | Pro |
|---|---|---|
| Tracked device limit | Limited | Unlimited |
| CSV export | Not included | Included |
| Priority support | Standard support | Included |
| Advanced reporting | Basic reporting | Included |
| Stripe Billing checkout | Not available |
You will be redirected to Stripe's secure checkout. We never see or store your card details there — payments are confirmed by Stripe and propagate here automatically.
FAQ
Straight answers before you upgrade.
What is the refund window?
Refund requests are handled within the approved refund window. If you need help with a purchase, email extensify@polsia.app.
Does one Pro license work across browsers?
One Pro license works across supported Chromium browsers, including Chrome and Edge. Firefox is not currently supported.
What does priority support mean?
Priority support means an email response within 24 hours.
Does Pro auto-renew?
Pro does not auto-renew without a reminder. Stripe sends a reminder before the next monthly charge, and billing is managed through Stripe.
How do I cancel Pro?
Cancel from the Stripe customer-portal link in dashboard settings.