Chrome Extension

ConnectWise Tracker — Install Walkthrough

Extensify adds per-ticket status timers and bulk actions directly to your ConnectWise Manage service boards — no page reload, no separate tab. The extension runs entirely in your browser and surfaces aging-ticket insights in a fixed panel at the bottom-right of any ConnectWise Manage queue page. Install from source in five steps while the Chrome Web Store listing is in review.

Manifest V3
ConnectWise Manage
v0.1.0

Install from source

Five steps — no build step, no bundler required.

1

Open chrome://extensions in Chrome (or any Chromium-based browser: Edge, Brave, Arc).

2

Toggle Developer mode on (top-right of the extensions page).

3

Click Load unpacked and pick the extension/extensify/ directory (not the outer extension/).

4

Pin Extensify from the puzzle menu so the popup is one click away.

5

Open the popup once and (optionally) override the <meta name="app-url"> in popup.html if pointing at a staging deploy.

What to verify on first install

Confirm these five things after loading unpacked.

  • Zero console errors on injection.
  • Navigate to https://app.connectwise.com/ and open the Service Tickets board. An Extensify panel renders at bottom-right with title "Extensify", a "Pro only" badge, a summary line, and a list with one row per visible ticket.
  • The mm:ss counter in each ticket row ticks every second.
  • SPA navigation between boards does not double-inject. Open DevTools → Elements → search extensify-cw-host and confirm exactly one node.
  • After provisioning a real Lemon Squeezy store, toggling the Activate button round-trips through /api/license/activate and the overlay re-renders with the Pro badge.

Permissions this extension uses

storage

Persists your license key and Pro status locally.

activeTab

Reads the active ConnectWise tab to inject the overlay.

host_permissions

https://*.connectwise.com/* — scopes the content script to ConnectWise Manage only.

For the full data-handling policy, see our Privacy Policy.

Chrome Web Store

Coming to the Chrome Web Store — v0.1.1+

A one-click install is on its way. For now, load unpacked using the steps above.

Install from source ↑