Chrome Extension — Coming Soon
ConnectWise PSA Tracker — per-ticket time tracking, billing reconciliation, and workflow automations.
A Manifest V3 extension that surfaces a fixed panel on every ConnectWise Manage service board queue — live mm:ss timers on each ticket row, logged-vs-billable hours overlaid before invoicing, and bulk-action controls that let you update status, assignee, or priority across multiple tickets at once. No page reload. No separate tab.
What you get
Three things the extension does inside ConnectWise Manage.
The extension reads what is already on the page and renders a compact panel directly onto every service board queue — no extra tab, no popup, no account beyond your ConnectWise session.
Per-ticket time tracking
Live mm:ss counter on every ticket row. Status timers surface aging tickets at a glance without leaving the board — no DevTools, no custom columns.
Billing reconciliation
Overlay shows logged vs. billable hours per ticket so nothing slips through before invoicing. Catch gaps on the board instead of in a billing report.
Workflow automations
Bulk-action controls let you update status, assignee, or priority across multiple tickets from the panel — no individual opens, no repeated clicks.
Browser-local, no remote calls
The extension reads the DOM of your ConnectWise session. Nothing is sent to a third-party server — data is scoped to https://*.connectwise.com/*.
Coming Soon
Coming to the Chrome Web Store — join the waitlist.
Be first to know when the CWS listing ships. Drop your email and we will reach out the moment it is live.
FAQ
Common questions about ConnectWise Tracker.
What the extension does, which browsers it supports, when it ships, and how it handles your ConnectWise session data.
What does the ConnectWise Tracker extension do?
ConnectWise Tracker overlays per-ticket timers, billing reconciliation data, and workflow automation controls directly onto ConnectWise Manage service board queues — no page reload, no separate tab.
Which browsers are supported?
Chrome and any Chromium-based browser: Edge, Brave, and Arc. The extension is built as a Manifest V3 extension and is not available for Firefox or Safari.
Is the extension available now?
Not yet — the Chrome Web Store listing is coming soon. Join the waitlist and we will email you the moment it ships.
Does the extension access my ConnectWise data?
The extension reads the DOM of your ConnectWise Manage session in the browser. It is scoped to https://*.connectwise.com/* and makes no remote calls — no data leaves the device.